The comparison to Boldchat
Generally is Boldchat a live chat solution which is even with their basic module (at least in terms of pricing) at the top end of the scale - and there all basic features like routing, load balancing or tracking are not even included!
Another disadvantage is the requirement to downloaded an application to use the entire functionality - because the webbased version is quite limited...
Our main advantages vs Boldchat
- Fast! Our live chat is - thanks to modern technology - super fast! No delay, no waiting time!
- Idle / offline detection. Is the visitor still online? Is my tab active? Crucial questions, which could be answered with a single glance...
- Only with prepared responses (for users, teams, languages) chat becomes professional live chat - with short response times and a high simultaneousness.
- Tracking. For us, tracking is a graphical visualisation of the entire visit - with inactive / active distinction and multi-Tab support!
- More than a single licence? Then our 'team features' intelligent routing, service level, team-chat and user forwarding will give you the decisive advantage!
- Widgets. Those make your homepage interactive! Pre-Chat surveys, feedback forms, "hello-bar" or just a simple greeter. Widgets are a smart possibility for communication - especially for all those who are not chatting yet.
- CoBrowsing: See what your visitors see - only that is real 'Co-Browsing'. For us by default.
- We don't use an outdated 'long-polling' system - this results in a heavily reduced server workload and even less data traffic!
Watch our feature video ...
We are, the professional Boldchat alternative!
A Enterprise Solution for professional On-Site Marketing. Real-Time-Monitoring and Live Chat for Business-Websites.
We are not only an alternative to Boldchat - we are the better choice! The professional live chat software with real-time-monitoring for any business in every size. A slim, fast and intuitive application with outstanding and innovative live chat solution for sales, service and marketing!Try it out