The comparison to Com100
Comm100 is a live chat solution which put all of their interesting functions into the enterprise module. Things like routing, tracking, team-chat or visitor forwarding (which are available in every of our licences) are sold as high end features and are only available in the biggest version - for about 4 times our price!
And even the pricing of the small version is very ambitious - if you look at the amount of given features. They are also using an outdated 'long polling' system which does not only creates data traffic but also generates unnecessary server burden..
Our main advantages vs Comm100
- Fast! Our live chat is - thanks to modern technology - super fast! No delay, no waiting time!
- Idle / offline detection. Is the visitor still online? Is my tab active? Crucial questions, which could be answered with a single glance...
- Only with prepared responses (for users, teams, languages) chat becomes professional live chat - with short response times and a high simultaneousness.
- Tracking. For us, tracking is a graphical visualisation of the entire visit - with inactive / active distinction and multi-Tab support!
- More than a single licence? Then our 'team features' intelligent routing, service level, team-chat and user forwarding will give you the decisive advantage!
- Widgets. Those make your homepage interactive! Pre-Chat surveys, feedback forms, "hello-bar" or just a simple greeter. Widgets are a smart possibility for communication - especially for all those who are not chatting yet.
- CoBrowsing: See what your visitors see - only that is real co-browsing. For us by default.
- We don't use an outdated 'long-polling' system - this results in a heavily reduced server workload and even less data traffic!
Watch our feature video ...
We are, the professional Com100 alternative!
A Enterprise Solution for professional On-Site Marketing. Real-Time-Monitoring and Live Chat for Business-Websites.
We are not only an alternative to Com100 - we are the better choice! The professional live chat software with real-time-monitoring for any business in every size. A slim, fast and intuitive application with outstanding and innovative live chat solution for sales, service and marketing!Try it out