The comparison to Olark
If you compare us with Olark, you will quickly find some serious differences. With the first visitor enters you'll realize: Olark is quite limited to chat. There is no efficient routing (only a load balancing), little information about the visitor - and when using the live chat you will get hardly any support.
Additionally, visitors will only appear in the workspace when they already started a chat - too late for sales! There is no way to identify promising leads - you do not even know they are there!
Olark offers a free version - a teaser in terms of pricing. Visitlead on the other side can point with strong and innovative features as a new, fast and intuitive live chat solution.
Also their termination policy is quite onesided, since you lose all claims and demands once you cancel your paid version! With Visitlead you can use what you have paid for - doesn't matter if you cancel!
Our main advantages vs Olark
- Fast! Our live chat is - thanks to modern technology - super fast! No delay, no waiting time!
- Every visitor is valuable! That's why we do not focus on the 'chatters' but enable the interaction with all website visitors. Sounds minor, but is very important for sales!
- Idle and offline detection. Is the visitor still online? Is my tab active? Crucial questions, which could get answered with a single glance...
- Only with prepared responses (for users, teams, languages) chat becomes professional live chat for business - with short response times and a high simultaneousness.
- Tracking. For us, tracking is a graphical visualisation of the entire visit - with inactive / active distinction and multi-Tab support!
- More than a single licence? Then our 'team features' intelligent routing, service level, team chat and user forwarding will give you the decisive advantage!
- Widgets. Those make your homepage interactive! Pre-Chat surveys, feedback forms, "hello-bar" or just a simple greeter. Widgets are a smart possibility for communication - especially for all those who are not chatting yet.
- CoBrowsing: See what your visitors see - only that is real co-browsing. For us by default.
- We don't use an outdated 'long-polling' system - this results in a heavily reduced server workload and even less data traffic!
Watch our feature video ...
We are, the professional Olark alternative!
A Enterprise Solution for professional On-Site Marketing. Real-Time-Monitoring and Live Chat for Business-Websites.
We are not only an alternative to Olark - we are the better choice! The professional live chat software with real-time-monitoring for any business in every size. A slim, fast and intuitive application with outstanding and innovative live chat solution for sales, service and marketing!Try it out