The comparison to Zopim
Zopim is a Live Chat Solution, which has established itself on the market through it's cheap prices. Functions are getting displayed very nicely, but can hardly be used in a sales or service case. Unfortunately, also some major features for efficient live chat are not available at all - like routing, chat preview, tracking, coBrowsing... Features which go beyond live chat (like widgets or dynamic content) are not available at.
Our main advantages vs Zopim
- Routing. Visitlead automatically routes every single visitor to an agent, who fits the best - in terms of language, geographical location, professional expertise and current workload. No more unnecessary forwarding.
- Tracking. For us, tracking is a graphical visualisation of the entire visit - with inactive / active distinction and multi-Tab support!
- More than a single licence? Then our 'team features' intelligent routing, service level, team-chat and user forwarding will give you the decisive advantage!
- Widgets. Those make your homepage interactive! Pre-Chat surveys, feedback forms, "hello-bar" or just a simple greeter. Widgets are a smart possibility for communication - especially for all those who are not chatting yet.
- Co-browsing: See what your visitors see - only that is real co-browsing. For us by default.
- We don't use an outdated 'long-polling' system - this results in a heavily reduced server workload and even less data traffic!
Watch our feature video ...
We are, the professional Zopim alternative!
A Enterprise Solution for professional On-Site Marketing. Real-Time-Monitoring and Live Chat for Business-Websites.
We are not only an alternative to Zopim - we are the better choice! The professional live chat software with real-time-monitoring for any business in every size. A slim, fast and intuitive application with outstanding and innovative live chat solution for sales, service and marketing!Try it out